Lucy Martinez brings 14 years of specialized experience in appliance diagnostics and electronic controls to our team. She is the person who untangles the trickiest faults — the intermittent error codes and control-board problems that stump a quick look.
Lucy is EPA Section 608 Universal certified, a Certified Appliance Professional (CAP), and NASTeC certified. She specializes in cooking appliances — ranges, ovens, cooktops, and microwaves — and in decoding the F#E# and E-series messages Maytag appliances display. As an independent specialist she focuses on accurate, evidence-first diagnosis so customers never pay for the wrong part, and she writes most of our error-code and cooking-appliance guides.